Welcome and transactional emails both provide great opportunities for engaging with potential customers but are greatly underutilized.
Often when I'm working with clients, they just want to focus on their marketing messages or newsletters and whether or not they are getting good delivery or open rates. The problem is that no matter how great your newsletter might be, you could be missing out on another great opportunity to interact with your customers.
18 February, 2008
2 email strategies most marketers forget
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